We’re Committed to Regulatory Compliance and Customer Service

True customer satisfaction comes with the knowledge that your water and wastewater provider has the experience and dedication necessary to maintain a safe, reliable distribution system and to continually comply with all federal and state water quality regulations. Undine’s commitment to maintaining regulatory standards in all of our systems ensures a safe, clean water supply and a healthy living environment.

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Undine’s credit card payment processor is changing platforms.
Starting on August 21, 2025, you will be required to re-enroll for your water or wastewater service auto-payments by credit card** that are currently active with any of Undine’s water or wastewater systems.
**Recurring ACH by check will not be affected and requires no change.
Please ensure to login to eonlinebill.com/undine within 30 days of this date to re-enroll in autopay to ensure you don’t miss a payment.
If you need assistance, please contact Undine’s customer service department at 888-201-4314.

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